COAT advocates for accessibility and usability of technology for people with disabilities. Enacting the 21st Century Communications and Video Accessibility Act (21st CVAA) was a huge step forward and we are working to implement this new law. COAT’s overall aim is to ensure accessibility, usability, and affordability of all broadband, wireless, and Internet technologies for people with disabilities.
AFB Launches Accessibility Survey of Travel Services Websites
January 5, 2012. The American Foundation for the Blind (AFB) has launched a survey of accessibility of travel-related websites for people who are blind or with low vision. AFB asks users to recall recent holiday-related travel and to take the AFB survey on the relative accessibility and usability of any travel-related websites used to book plane or train tickets, hotel tickets and related travel services. The survey is intended for occasional Internet users, regular web surfers, and by family members, friends or colleagues of someone who is blind or has low vision. Click to take survey here.
AFB wants to learn about the accessibility and usability of multiple travel related websites and how they are accessible/usable or not. AFB is looking at airline, bus, and hotel sites, as well as commuter rail, cruiseline, and so-called aggregator sites; also websites that help users comparison shop among travel providers and book reservations and purchase tickets. The intent of the survey is to assess the areas in greatest need for improvements in the accessibility of these popular online offerings.
For further information, contact Mark Richert, Esq., Director, Public Policy, AFB. Tel (202) 469-6833 or via Email.









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COAT notes that the American
COAT notes that the American Society of Travel Agents (ASTA) asked for exemption from accessibility for "small business" websites in its comments filed with the Department Transportation (DOT) in response to its Notice of Proposed Rulemaking (NPRM) entitled “Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports.” ASTA said that without the exemption, it “will be very costly and likely drive many travel agencies out of the Internet environment altogether.”