COAT Logo

COAT advocates for accessibility and usability of technology for people with disabilities. Enacting the 21st Century Communications and Video Accessibility Act (21st CVAA) was a huge step forward and we are working to implement this new law. COAT’s overall aim is to ensure accessibility, usability, and affordability of all broadband, wireless, and Internet technologies for people with disabilities.

COAT Position Statement: Expand Closed Captioning Obligations to Internet-based Video Programming

COAT recommendation: Extend closed captioning obligations contained in Section 713 of the Communications Act to previously captioned video programming that is re-distributed over the Internet; extend captioning obligations to certain other web-based video programming.

Who will benefit? Over 100 million Americans, including 28 million individuals with hearing loss, 30 million people for whom English is a second language, 27 million illiterate adults, 12 million children learning how to read and 4 million remedial readers.

Current law: Section 713 of the Communications Act, 47 U.S.C. §613, requires that video programming distributors provide closed captioning on 100 percent of new, nonexempt English video programming. Exemptions are available for certain defined situations, for example, when the programming is primarily textual or primarily non-vocal music, and when compliance with the rule would result in an “undue burden,” meaning significant difficulty or expense. Requirements also are in place for pre-rule (before January 1998) programming and Spanish language programming. In addition, all video programming distributors must pass through captions of already captioned programs.

Why it is not enough: Web-based video services that offer television programs, movies, web clips, and live video streaming are proliferating at lightning speed. However, the vast majority of programming exhibited over these services lacks closed captioning, even in those instances where such programming was previously equipped with captions. Congress needs to confirm that, for the purposes of the captioning obligations, the definition of video programming distributors covers video programming distributors that distribute their programming over the Internet. [1] Specifically, legislation is needed to ensure captions on the following categories of web programming:

  • Pre-produced video programming that was previously captioned for television viewing in compliance with Section 713;
  • Live television programming that must be captioned for television viewing in compliance with Section 713;[2]
  • New web-based video programming provided by, or generally considered comparable to programming provided by, a television broadcast station that is distributed and exhibited over the Internet for residential use. [3] This category is not intended to cover user generated content uploaded by private citizens.

Technical and economic feasibility: Captioning of web-based videos is both technically and economically feasible. Apple’s QuickTime 1.0 has provided computer-based digital video platforms capable of supporting text formats for closed captions since 1991. Subsequent similar developments by Microsoft (Synchronized Accessible Media Interchange for Windows Media Player )[4] and RealNetworks (which bases its RealText on the World Wide Web Consortium's (W3C) Synchronized Multimedia Integration Language )[5] and Adobe (CC for Flash) have also made the provision of textual representations of a web-based video's audio track a technically achievable task. For those web-based video providers who desire a single, universal text file format, an industry group called the "Timed Text Working Group," established in 2003, developed the Distribution Format Exchange Profile (DFXP).[6] Now under consideration to become an industry-wide standard, this would allow for consistency across various authoring systems and platforms, and would provide a common data format for content providers to use in providing captions, much like line 21 (CEA-608) is the format used for analog transmissions and DTVCC (CEA-708) specifications are used for digital TV. In addition, there are a number of other tools that content providers and distributors can use to convert their traditional television captions into captions for web-based video. Examples include "CaptionKeeper,"[7] Captionate," [8] "MAGpie," [9] "CC for Flash,"[10] and professional-grade software, such as Softel Swift and CPC's MacCaption and CaptionMaker.

[1]47 C.F.R. §79.1(a)(2) defines video programming distributor as “[a]ny television broadcast station licensed by the Commission and any multichannel video programming distributor as defined in §76.1000(e) of [Chapter 47], and any other distributor of video programming for residential reception that delivers such programming directly to the home and is subject to the jurisdiction of the Commission.” A “multichannel video programming distributor” is defined as “an entity engaged in the business of making available for purchase, by subscribers or customers, multiple channels of video programming. Such entities include, but are not limited to, a cable operator, a BRS/EBS provider, a direct broadcast satellite service, a television receive-only satellite program distributor, and a satellite master antenna television system operator, as well as buying groups or agents of all such entities.” 47 C.F.R. §79.1000(e).

[2]This would likely entail applying the existing captioning obligations to web-based video programming distributors (Google, AOL, Yahoo, YouTube, etc.) and website owners (e.g., ABC.com, CBS.com, etc.).

[3]See 47 C.F.R. §79.1(a)(1). This is the definition of video programming contained in FCC rules implementing Section 713. The goal of the new section is to capture video programming that is equivalent to television programming (e.g., shown over broadcast, cable, or satellite channels) but which, in the future, may be produced exclusively for web viewing.

[4] http://msdn2.microsoft.com/en-us/library/ms971327.aspx.

[5] http://service.real.com/help/library/guides/production8/htmfiles/smil.htm.

[6] http://www.w3.org/TR/2006/CR-ttaf1-dfxp-20061116/.

[7] www.captionkeeper.org.

[8] http://www.buraks.com/captionate/.

[9]http://ncam.wgbh.org/webaccess/magpie/index.html.

[10]http://ncam.wgbh.org/webaccess/ccforflash/.

To support COAT's work in this area, make a donation today!

After filing a formal

After filing a formal Complaint w/ FCC and over a year of back & forth correspondence, I have proven millions $$$$ in profits that Rainbow Media, which owns Cablevision and subsideraries MSG, AMC, Sundance Channel ( the list is a long one) continue to abuse the 4 Year Rule exempting from captioning MSGVarsity Channel. Writing Federal and State legislators to inform them of gross error by the FCC, no one has been able to help. This is anything BUT hardship for MSG but the FCC won't budge. I am one voice. I hope you can help

Has anyone in government

Has anyone in government ever addressed the lack of captioning and number of captioning errors and ommisions that occur on regular cable TV?  More channels don't have it than do - and most of the live television shows (news, etc) have so many errors that they often just stop captioning leaving out so much of the conversation that the captioning is useless. This happens to me just about daily and I'm on the biggest cable provider. I have everything set correctly - it just seems like the channels and/or cox just doesn't try to solve the problems.  I know I'm not the only one that has these problems - why isn't this being fixed?

The Federal Communications

The Federal Communications Commission (FCC) enforces the closed captioning rules.  When you see a program that has no captions, missing captions, or garbled captions, please report it to the FCC via the complaint process.  Go to http://esupport.fcc.gov/complaints.htm click on "Disability Access . . ." then click on "Next" at the bottom of that page.

Rosaline Crawford Director, Law and Advocacy Center National Association of the Deaf

Require accessible user

Require accessible user interfaces and easy access to accessibility features on all video programming devices. How many times have you tried to figure out how to turn on closed captions on a new or different television set and not been able to do so? It is often difficult or impossible to find the menu selections that turn on accessibility features, such as closed captions or video description. Therefore, COAT advocates for requiring easy ways to find and turn on accessibility features on all devices used to receive or display video programming. For example, COAT is asking for buttons to be put on televisions, other video display devices, and remote controls to turn on the closed captions. 

hey! be fair to hearing and

hey! be fair to hearing and deaf world!!! hearing people can hear and can listen deaf people can not hear and can read please keep closed captions forever !!!!

Everything is done by video

Everything is done by video on internet now... I have no sound..... so is very frustrating... when trying to get information..

I appreciate all the hard work you doing to change this. Thank you so much !

As one of the 28 million

As one of the 28 million deaf and hearing impaired Americans, I still find a horrible lack of captioning available on the internet. I am pleased to see youtube is moving in the right direction, but most of what they are offering are music videos...hello, I am nearly deaf, music means nothing to me...but news, programs and movies mean a lot more to me. Last I checked a few months ago, the Network websites don't have a captioning selection. Did the Markey Bill pass or fall through the cracks?

We are now THIRTY SIX (36 )

We are now THIRTY SIX (36 ) Million people with hearing loss in the USA, and growing.

Would like to see the old 28 number fade away from many good webpages it's still on.

The Bill is stuck in Committee as far as I understand this. How do we get it moving again?

Follow COAT on Twitter

Follow COAT on Facebook

COAT leaders at the FCC

Andrew Phillips, National Association of the Deaf; Eric Bridges, American Council of the Blind; Mark Richert, American Foundation for the Blind; and Jenifer Simpson, American Association of People with Disabilities, outside the FCC building, Washington DC, after meetings on pending rules under 21st CVAA.

Celebration of the bill's final passage

Rep. Ed Markey and Legislative Director Mark Bayer celebrate the bill’s final passage on September 28, 2010, in front of the Helen Keller statue, with the leaders from the Coalition of Organizations for Accessible Technology: Karen Peltz Strauss, formerly with Communication Service for the Deaf; Jenifer Simpson, American Association of People with Disabilities; Rosaline Crawford, National Association of the Deaf. Their hands symbolize clapping in sign language.

21st Century Communications and Video Accessibility Act

President Obama signs the Accessibility Act

President Obama signed the 21st
Century Communications & Video Accessibility Act
into law on October 8, 2010, with many key advocates and lawmakers in attendance.

Senator Mark Pryor (AR)

Senator Mark Pryor (AR) received AAPD’s Justice For All Award July 26, 2011 for his leadership with Senate passage of the 21st CVAA.

Key FCC Staff working on 21st CVAA

Key FCC staff working on 21st CVAA: Karen Peltz Strauss, Rosaline Crawford, Eliot Greenwald

Sesame Street video with captioning and description. Sesame Street video with captioning and description.

Closed Caption button on remote. Closed Caption button on remote.