COAT advocates for accessibility and usability of technology for people with disabilities. Enacting the 21st Century Communications and Video Accessibility Act (21st CVAA) was a huge step forward and we are working to implement this new law. COAT’s overall aim is to ensure accessibility, usability, and affordability of all broadband, wireless, and Internet technologies for people with disabilities.
COAT Thanks FCC for Tracking Disability-Related Complaints, Notes Increases in Captioning and Relay Services Complaints
COAT thanks the FCC for issuing a summary notice on the disability-related complaints it received in the first quarter of 2009 (Jan 1-Mar 31). In a September 8, 2009 Public Notice, the FCC reported it had received 22 Section 255 accessible/usable phone complaints with another 60 raising telecommunications relay services concerns. And -- again no surprise to us during this time period of transition from analog to digital television broadcasting -- there were 142 closed captioning concerns and 2 emergency information on TV complaints. COAT notes the overall increase in disability-related concerns, from 154 in the 4th Quarter of 2008 to 266 in this first quarter 2009, noting that the increases were in captioning and relay services concerns.
COAT believes the use of the FCC's online complaint form has expedited handling of these critical issues and applauds the FCC Disabilities Rights Office for tracking and handling these matters. For questions on the report, please contact Cheryl King.
Closed Caption button on remote.
I thought with the ADA that
I thought with the ADA that DVDS, Internet accessibitly, theatre, are supposed to have closed captionitng by now, Big business really have messed things up, When I leave the cc on at client houses, they are amazed how different things are that they can hear and see all, A&E and Accorn dvds are the big abusers of not putting cc or subtiltes on the dvds, The Marple and Poiret series which are plentiful in the Arts and entrainment company who needs it more with British accents are the worse offenders, I do not get it, Sometimes regular tv shows do not have closed captioning, The aged population are growing more and yet we have this nonsense, The Columbia movies put out old movies on dvd done in Britiain and yet not cc yet the series with Scorcose is done with cc or subtiles...the Sammual Fuller series and Film Noir series,,,movies done in the 50s,,,Columbia has the capacity to do cc or subtiitles yet it did not do it in the 3 to 4 vol set of old movies that are comedy, drama, noir done in Britian,,,Please stop this nonsense, this is not right,,,,