COAT Members Report Netflix Still not Captioning Online Products

It's January 5, 2010 and despite many emails, letters and complaints to Netflix, it appears there is still lack of captioning on many of their video products. For example, the "Instant Viewing" selections (except for foreign language movies!) and many DVDs lack captioning. COAT affiliate NAD called out to Netflix about this in 2009 but lack of captioning persists and some in the deaf community are calling for a boycott of the company.

To contact Netflix, send email, post comments on Netflix blog or write Reed Hastings, Netflix founder & CEO, 100 Winchester Circle, Los Gatos, CA 95032 USA. Netflix ships out over 2 million video disks a day and reported earnings over $22 million in 4th quarter of 2009.

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Add new comment

If Hulu can do it, why can't

Submitted by Anonymous (not verified) on Fri, 08/06/2010 - 12:35.

If Hulu can do it, why can't Netflix?

I called Netflix about 1 or

Submitted by Anonymous (not verified) on Thu, 01/07/2010 - 13:47.

I called Netflix about 1 or 2 months ago and was told Netflix was working on the captioning, which would be done by Q4 2010 at the earliest.

why does it take so long for

Submitted by Tina Azid (not verified) on Mon, 01/25/2010 - 07:23.

why does it take so long for them to do this? hasn't captioning been around for 30 years? why weren't the captions there at the beginning when Netflix put films on line? if its so hard to change the captions from tv or films to online why don't they just say so. Is it really so hard to do?