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COAT advocates for accessibility and usability of technology for people with disabilities. Enacting the 21st Century Communications and Video Accessibility Act (21st CVAA) was a huge step forward and we are working to implement this new law. COAT’s overall aim is to ensure accessibility, usability, and affordability of all broadband, wireless, and Internet technologies for people with disabilities.

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COAT Members Report Netflix Still not Captioning Online Products

It's January 5, 2010 and despite many emails, letters and complaints to Netflix, it appears there is still lack of captioning on many of their video products. For example, the "Instant Viewing" selections (except for foreign language movies!) and many DVDs lack captioning. COAT affiliate NAD called out to Netflix about this in 2009 but lack of captioning persists and some in the deaf community are calling for a boycott of the company.

To contact Netflix, send email, post comments on Netflix blog or write Reed Hastings, Netflix founder & CEO, 100 Winchester Circle, Los Gatos, CA 95032 USA. Netflix ships out over 2 million video disks a day and reported earnings over $22 million in 4th quarter of 2009.

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If Hulu can do it, why can't

Submitted by Anonymous (not verified) on Fri, 08/06/2010 - 12:35.

If Hulu can do it, why can't Netflix? 

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I called Netflix about 1 or

Submitted by Anonymous (not verified) on Thu, 01/07/2010 - 13:47.

I called Netflix about 1 or 2 months ago and was told Netflix was working on the captioning, which would be done by Q4 2010 at the earliest.

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why does it take so long for

Submitted by Tina Azid (not verified) on Mon, 01/25/2010 - 07:23.

why does it take so long for them to do this? hasn't captioning been around for 30 years? why weren't the captions there at the beginning when Netflix put films on line? if its so hard to change the captions from tv or films to online why don't they just say so. Is it really so hard to do?

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COAT leaders at the FCC

Andrew Phillips, National Association of the Deaf; Eric Bridges, American Council of the Blind; Mark Richert, American Foundation for the Blind; and Jenifer Simpson, American Association of People with Disabilities, outside the FCC building, Washington DC, after meetings on pending rules under 21st CVAA.

Celebration of the bill's final passage

Rep. Ed Markey and Legislative Director Mark Bayer celebrate the bill’s final passage on September 28, 2010, in front of the Helen Keller statue, with the leaders from the Coalition of Organizations for Accessible Technology: Karen Peltz Strauss, formerly with Communication Service for the Deaf; Jenifer Simpson, American Association of People with Disabilities; Rosaline Crawford, National Association of the Deaf. Their hands symbolize clapping in sign language.

21st Century Communications and Video Accessibility Act

President Obama signs the Accessibility Act

President Obama signed the 21st
Century Communications & Video Accessibility Act into law on October 8, 2010, with many key advocates and lawmakers in attendance.

Senator Mark Pryor (AR)

Senator Mark Pryor (AR) received AAPD’s Justice For All Award July 26, 2011 for his leadership with Senate passage of the 21st CVAA.

Key FCC Staff working on 21st CVAA

Key FCC staff working on 21st CVAA: Karen Peltz Strauss, Rosaline Crawford, Eliot Greenwald

Sesame Street video with captioning and description. Sesame Street video with captioning and description.

Closed Caption button on remote. Closed Caption button on remote.