Airline Passenger Rights Group Presses For Accessible Flight Entertainment
On March 23, 2010, the Association for Airline Passenger Rights (AAPR) sent a national sign-on letter to Transportation Secretary Ray LaHood asking DOT to require accessibility of in-flight video entertainment. More than fifteen COAT affiliates signed on to the letter which asked for both captioning and video description for entertainment such as the movies and television shows now available on many plane flights. A copy of the final letter with all twenty-six signatories is attached below.
COAT commends and thanks Brandon M. Macsata, Executive Director of AAPR, for his leadership on taking up this specific disability issue. Learn more about the other issues that Association for Airline Passenger Rights works on at their website.
| Attachment | Size |
|---|---|
| 2010_AAPR_Letter_DOT-Video Accessibility__03 23 10_FINAL.pdf | 68.97 KB |




Closed Caption button on remote.
Good to see this being
Good to see this being pushed. In Australia the biggest domestic airline Qantas, has a daily news service and this has been captioned for nearly 10 years. Originally it was done as a promotion during Hearing Awareness Week and then the airline got positive comments from business people (ie the only customers that matter!) who said: "I like those subtitles on the news because I can glance up from my work and see the headlines."
Captioning is also on a monthly magazine show (travelogue heavily Qantas branded) and on some of the in-flight entertainment - with the new hard drive systems - they provide a second version of the movie with open captions.
Virgin has a pay-per-view on seat back, but no captions. The Qantas one is included in the ticket price.
Alex Varley CEO, Media Access Australia (COAT International Affiliate)
Wow! This really helpful
Wow! This really helpful information! Thanks, Alex.
COAT International Friend
COAT International Friend Media Access of Australia publicizes this effort. See their website story.