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Letter to FCC: Comments on AT&T's Report on Service to its Customers with Disabilities

On March 26, 2008, COAT sent a letter to the FCC commenting on a report entitled "AT&T's Efforts to Provide High Quality Service to its Customers with Disabilities". COAT's letter addressed two areas related to disability access: video programming and customer service. Read COAT's letter.

Expand Closed Captioning Obligations to Internet-based Video Programming

COAT recommendation: Extend closed captioning obligations contained in Section 713 of the Communications Act to previously captioned video programming that is re-distributed over the Internet; extend captioning obligations to certain other web-based video programming.

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